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Practical Developmental Ideas
I want to help create the better world we all hope for. That is why I've published all my work. Please use the ideas and tools to make your world better.

The site has more than three hundred free articles and resources to develop people and organisations. They are the product of forty years work as a facilitator of change, organisation development and communication. 

They are in groups for consultants and trainers, individuals and managers, or you can click any of the links in red on the left.

You are very welcome to use the resources yourself. You will make more progress, more rapidly, with my help. Please call 01707 886553 or contact me for an initial chat.

Quote from a client

"As well as being very personable and good company, Nick is an excellent coach and facilitator. As a coach, I have found him insightful, challenging, thought provoking and supportive. He has a wide array of tools and experience to draw on, and has never failed to provide me with constructive and practical guidance, on a wide range of knotty business issues" 

John Titmuss: Chief Supply Chain Officer at Pladis Global 

My approach

I use a blend of close and caring personal support, challenging and stretching questions, and lots of ideas as well. I work with you on the issues you find important.

Free half hour

Would you like a free half hour on Skype or phone to try me out? Click this link to set one up. For any subsequent sessions, pay me what you like based on the value you get.


Here is a two-minute video about my work and the value of getting "A good listening to".


I have done some research on "The root causes of success of technology projects". If you click on the link and send the email, I will send it to you.

I also have some notes "A handful of challenging ideas to help your organisation break through to the next level". Just click on the link and send the email and I will send it to you.

If you would like a copy of my ebook of hints on Developing People, please click the link and send the email and I'll get it to you.


Please call 01707 886553 or +44 7879 861525 or click contact me or Skype nickheap if you would like to have a chat.

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Contact me

Phone +44 (0)1707886553, or +44(0)7879861525 email or Skype nickheap

Using these materials
I am entirely happy for you to use or draw on any these materials in any way you think will be helpful. I am keen to have my work, and the work of the people I have learned from, used.  


The language on this site is correct UK English throughout. There are differences in spelling and meaning between UK and US English. The context should make the material understandable in the US.

Further Information

There are free articles, exercises, designs, book references and links to other sources about many aspects of personal, team, management and organisation development on this website. I will add other resources as I learn what you want.

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