Tools and consultancy to help people listen to each other and work together better
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Who do I work with

I work as a facilitator not an expert, this means that my job is to help people think about and work on issues that don't have one right answer. It also means that I don't have to restrict my work to one sector.

I have worked with people from large and small organisations and in the private and public sector and some private individuals. I haven't specialised and, although this may not make entire business sense, it does mean that I have a very wide experience of many sectors.

For instance, I have worked with computing, manufacturing, retail, utility, financial, law and local and central government. The last includes education, health and regulatory organisations.

The issues include motivating teams, improving working relationships, influencing upwards, developing skills, career and crisis counselling, profiling excellent performers and conflict resolution.

The people I work with best are open minded risk takers who enjoy working collaboratively and taking time to think.


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Contact me

Phone +44 (0)1707886553, or +44(0)7879861525 email or Skype nickheap

Using these materials
I am entirely happy for you to use or draw on any these materials in any way you think will be helpful. I am keen to have my work, and the work of the people I have learned from, used.  


The language on this site is correct UK English throughout. There are differences in spelling and meaning between UK and US English. The context should make the material understandable in the US.

Further Information

There are free articles, exercises, designs, book references and links to other sources about many aspects of personal, team, management and organisation development on this website. I will add other resources as I learn what you want.

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